8k84 Terms & Conditions

These terms and conditions form a legal agreement between the 8k84 platform and its users. When you open an account, log in, or use any service on 8k84, you automatically agree to these terms.

8k84 is an online gaming platform for Bangladeshi players, offering slot games, live casino, sports betting, and more. The platform operates using SSL encryption and follows a fair play policy.

In addition to these terms, you must also comply with our Privacy Policy and Responsible Gaming Policy.

To open an account on 8k84, you must provide the following information accurately:

• Full name (as shown on your national ID card)
• Active mobile number or email address
• Date of birth (for age verification)
• Details of your preferred payment method

One Account Only

Each person may create only one account. If multiple accounts belonging to the same person are found, 8k84 reserves the right to forfeit all balances and bonuses held in those accounts.

Accuracy of Information

Opening an account with incorrect or false information is strictly prohibited. If the information provided is found to be inconsistent during verification, the account may be immediately cancelled and withdrawals may be suspended.

Eligible User Requirements:

• Must be at least 21 years of age.
• The applicant must use the platform entirely of their own free will and with full awareness.
• Operating an account on behalf of another person or as a proxy is not permitted.
• The account holder must be the actual owner of the payment method registered to the account.

8k84 may request additional documents at any time for age or identity verification. Refusal to provide documents may result in the account being temporarily suspended.

It is your responsibility to keep your account login details (username and password) completely confidential. You must follow these rules:

• Do not share your login details with anyone.
• Use a strong password and change it regularly.
• If you notice any unauthorised activity on your account, report it immediately to [email protected].
• If you log in on a public or shared device, log out at the end of the session.

Account Sharing

An account may only be used by the registered person. Allowing a family member or friend to use your account is a violation of these terms and risks the account being suspended.

The following payment methods are currently active on 8k84: bKash, Nagad, Rocket and bank transfer (major commercial banks including Dutch-Bangla Bank, BRAC Bank, and Islami Bank).

Minimum Amounts

• Minimum deposit: ৳300 (per method)
• Minimum withdrawal: ৳500

Withdrawal Processing

Approved withdrawals are generally completed within 10 to 45 minutes. Withdrawals may be placed under temporary review if account verification has not been completed or if unusual activity is detected.

Payment Method Consistency

The payment method used for deposits and the method used for withdrawals must be the same. That is, if you deposited via bKash, you must also withdraw via bKash. Withdrawals to a different method may require additional verification.

8k84 offers a welcome bonus for new players: 100% bonus on the first deposit, up to ৳20,000.

Bonus Examples

• Deposit ৳1,000 → ৳1,000 bonus → Total balance ৳2,000
• Deposit ৳42,000 → Bonus ৳20,000 (maximum limit) → Total balance ৳62,000

Wagering Requirements

The wagering requirement for the bonus is 25x, and it applies only to the bonus amount (not to the deposit plus bonus combined).

Bonus Terms of Use

• Each account is eligible to receive the welcome bonus only once.
• If wagering is not completed within the specified time from the date the bonus is awarded, the bonus will be cancelled.
• Any attempt to abuse bonuses or claim bonuses through multiple accounts will result in all associated accounts being closed.
• The specific terms of promotional offers may change. Please check this page regularly for the latest information.

8k84 is a fair play platform. The following activities are strictly prohibited, and accounts found engaging in them will be immediately closed:

• Playing games using bots, automation software, or artificial intelligence
• Using third-party tools to manipulate game outcomes
• Collecting bonuses or funds through collusion — playing against each other using multiple accounts
• Attempting to hack accounts or steal another person's information
• Exploiting technical vulnerabilities in the platform to gain an unfair advantage

Our security team monitors all suspicious activity. Funds won through fraud will be forfeited and legal action may be taken.

8k84 believes that gambling is a form of entertainment and should be enjoyed responsibly. We are committed to protecting our players.

Self-Limits

Players can set deposit limits, session time limits, and enable self-exclusion if needed, from within their account. Contact [email protected] for assistance with this.

Problem Gambling

If you feel that gambling is having a negative effect on your daily life or family relationships, please seek help immediately. Visit our Responsible Gaming page for more information.

8k84 strives to provide its services without interruption, but liability is limited in the following situations:

• If gameplay is disrupted due to internet connectivity issues or device problems
• If technical disruptions occur with third-party payment services (bKash, Nagad, etc.)
• Temporary unavailability during unexpected server maintenance or upgrades
• Faults with the user's own device or software

Game Results

All game results are determined by a certified Random Number Generator (RNG). No game result is predetermined, and neither 8k84 nor any of its staff interfere with game outcomes.

8k84 reserves the right to temporarily suspend or permanently close an account without prior notice in the following circumstances:

• Clear violation of these terms
• Providing false identity or documents
• Suspicion of money laundering or fraud
• Operating multiple accounts
• Bonus abuse
• Threatening or abusive behaviour towards other users of the platform

Voluntary Account Closure

You may request to close your account at any time by emailing [email protected]. Any pending withdrawals will be processed before the account is closed.

If you have any dispute or complaint with 8k84, please first contact our support team:

• Via live chat — available 24/7
• By email: [email protected]

Complaint Process

After receiving a complaint, our team will review the matter as quickly as possible and take the necessary steps toward a resolution. Additional information or evidence may be requested for complex cases.

8k84 always favours a fair and transparent resolution. We prefer to resolve disputes through discussion between both parties.

8k84 reserves the right to partially or fully amend these terms and conditions at any time. Updated terms will be considered effective from the date they are published on this page.

For significant changes, we will attempt to notify registered users via email or account notification. However, continued use of the platform after a change is made will be considered as automatic acceptance of the new terms.

For any questions or comments about these terms, please contact our support team. We provide assistance in both Bengali and English.